A Bizymoms' Exclusive Interview with Anne Witzaney
1.Spas are an interesting business. What made you take this on as a career?
The owner of the hair salon I was a patron of opened the first day spa in Edmonton, Alberta, Canada. I was in marketing. We talked about the need to promote this new industry and I began as the Marketing Director for EvelineCharles Salons & Spas. During my employment with Eveline, the industry grew incredibly and her business went from one location to five throughout Alberta and British Columbia. She has continued to grow and now has eight locations and a technical school.
2. What aspects of this business inspire you to continue in the field?
The spa/wellness industry is a wonderful business of helping people relieve stress and take care of their body. Our North American lifestyle is fast paced and the need to relax, rejuvenate and take care of ourselves is extremely important and quite often the last thing we focus on.
3. How do you incorporate fitness into your own life?
I currently live in the Canadian Rocky Mountains so my fitness includes running – summer and winter, cross-country and down hill skiing, hiking and cycling. The environment I have chosen to live in allows me ample opportunity to enjoy the great outdoors. Besides, I have two Bishon-Shitzu dogs that love to run!
4. What are the advantages of being in this industry?
The spa industry allows you to care and service people’s needs in a warm, nurturing environment that seems to have fewer pressures than a lot of other industries.
5. In your twelve years' experience in the spa industry, what experience has stood out for you?
The entire journey has been incredible. From the early days of a fledgling industry to the fastest growing industry in North America - including golf, fitness clubs, etc. - the experience has been ever evolving and interesting. I look forward to many more years of promoting wellness through the spa industry.
6. As a wellness coach, what factors do you focus on most?
Positive attitude – it is the key to success.
Self-confidence – when we have that, we can give so much more to our family, friends and workplace.
7. How important is it for moms to take a break once in a while?
If we don’t take care of ourselves, no one else will! As someone who takes time for their own wellbeing we become healthier in all relationships and foster positive energy in all we do.
8. What advice would you give to women entrepreneurs who are starting their own wellness coaching business?
Walk the walk; talk the talk – you will need to lead by example. Focus on your strengths and do something positive everyday to move you closer to your goals. Set goals, make a plan, focus and take action! Ask for help when you need it. Seek out a mentor and/or study successful people in the industry.
9. How can spa managers ensure overall quality in their businesses?
As a manager, it is your job to provide a safe environment for your staff to perform and learn to their highest level. Lead by example, kindness and caring. Set high standards and communicate the goals clearly to your staff. Allow them to grow and improve through creative and constructive coaching.
10. What's next for you in terms of your career in this industry?
My next adventure in the wellness industry is to create unique retreats centering on total wellness – mental, physical, emotional and spiritual. Coming in the fall of 2009 - I will launch the first 360 Degree Retreat here in the beautiful Canadian Rocky Mountains – stay tuned!