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About this article: Hotel Security and Confidence: Hotel safety

Hotel safety is a key issue when working in the industry and also when guests stay in the hotel. Safety is a vital factor that guests search for when choosing where they want to spend their holiday.

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Hotel security and confidence
With new technology the safety and security of property, lives and assets are ensured and less complicated. As regards to property, the security ensures the safety of the building, plant, machinery and other supplies in the hotel from pilferage and damage by intrusion of outsiders as well as from those within. As far as guests are concerned, security must unobtrusively ensure the safety of the hotel guests, whether they are residents or persons availing of other hotel facilities. It becomes a very challenging and tedious task; as there is a very fine line between being hospitable or otherwise. The Security staff whilst safeguarding property and lives has to all times maintain composure when dealing with hotel guests. As guests of hotels, they should be made to feel at all times that they are walking into a hotel that is safe secure.

The task is made even more difficult because all travelers and patrons of the hotel are not necessarily genuine to the core. Many resort to petty pilferage in order to carry souvenirs with them and/or for a myriad of other reasons. The security staff is challenged to the hilt to be professional in distinguishing between the genuine guest and con-men.

Modern technology adopted for hotel security are surveillance cameras, scanners, metal and substance detectors. With the technology, the management, staff and guests are protected from theft and disruption of the peace and calm.

Safety and security of the hotel a guest intends staying, is a growing concern throughout the world. Though the norm of guest preference would be the room rate, comfort, location and access, the security of the hotel is an important aspect the guest would require. A traveler who visits the hotel, stays with confidence and makes it his home and sanctuary during his stay, and the security of the hotel will determine the continuity or the possibility of the guest visiting the hotel again. A guest lost is revenue lost. As such, hotels should take every precaution possible to ensure safety of the guest, and the stay would be with minimum of inconvenience.

An important factor that should be seriously thought of is the web-site in which you market and sell your hotel. With the advancement of technology, the internet can be routed by many ways and means, and a guest who visits this website in order to make an online reservation or booking, does it with utmost confidence in the hotel, whereby giving out all details and particulars of the credit card number and personal details. With internet reservations, are you geared to protect your customer and yourself? Have you given a thought to what the repercussions would be if this information leaks out? Have you thought of the losses that the client would have to incur by trusting in you? If not, make sure that the website used is safe and secure. Let the customer be aware that your site is secure by stating "THIS IS A SECURE SITE". It will give the guest the confidence to visit your site without any reservation or doubt, thus giving them more confidence in you and the hotel.

Research has proven that safety and security of the hotel, has resulted in guest repetitions thus the hotel gaining more revenue, and publicized as a safe haven to be utilized.
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