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About this article: Hotel Engineering

The engineering of a hotel must be well planned out taken forward. It must include details of safety, emergency and customer satisfaction including location of rooms and other amenities.

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Hotel engineering
A hotel is a plant encompassing a myriad of facilities and services and it is imperative that all those elements work smoothly and in cohesion to ensure that the guests have a comfortable and safe stay. Although hidden behind the scenes and rarely feted, a hotel's Engineering Division performs an invaluable role in the equation.

With the evolution of hotel building design and the ever growing range of features and facilities being incorporated in hotels, the scope of the engineering function in hotels is expanding exponentially. The responsibilities of the engineering department of the hotel are to maintain the hotel building, its assets, from walls, ceiling, floor fixtures therein, electrical distribution to the hotel, sewage and water systems, fire-alarm systems and safety methods, air-conditioning, heating and ventilation, elevators, kitchen and laundry equipment, sound and lighting systems and so on.

The engineering department has to keep records and maintain the smooth functioning of the equipment without any hassle or disturbance to the guest. They are on call 24 hours of the day, and have to ensure that the technical side of the hotel is looked after. Each day routine checks are done, and the staff walkthrough the entire hotel premises on regular basis, for inspection and attention. Chief Engineer is entrusted to oversee the engineering staff, and they are entrusted with different aspects and operations of the hotel machinery and equipment. The other departmental heads of the hotel are expected to inform the chief engineer, in the case of any need of repair or maintenance. Engineering department has categorized their work in two ways; Preventive maintenance and scheduled maintenance. In preventive maintenance the department sees to timely inspection of the machinery, shutting down blocks of guest rooms and other areas periodically for refurbishment and to ensure that all areas of the guest room and its utilities operates properly. With scheduled maintenance, painting of walls, attending to air-conditioning plants and boiler rooms are seen to.

Apart from ensuring that the hotel functions smoothly, they are also entrusted to see that the shops, spas and salons within the hotel building are secure and safe of any electrical leaks and fires. The maintenance of these shops are the duties of the engineering department.

The caliber of maintenance will depend on the size and class of the hotel. Expertise and knowledge in this area is very important, as the existence of the hotel depends on the engineering department. Being one of the strenuous and tiring jobs, the staff of the said department works un-noticed to ensure that the guest could stay comfortably, without any mishap or misadventure.

The staff of the engineering department should be commended for their commitment, and their work appreciated. The beauty and comfort of the hotel, is entirely due to their untiring efforts.
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